Licensing on dual-boot machine
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You need to buy a license for each OS Sometimes your code will work on both machines because the identification we use (hard drive id, processor id, mac address, etc) is the same Try to enter the code on the…
Getting giveaway code back after changing PC
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You can only get your giveaway code back if it was connected to your E-mail Basically downloaded Iris at the time of the giveaway from our website and entered your E-mail You can do this from the User Panel Otherwise,…
No access to my old E-mail that I used for the purchase
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There is no way for us this way to verify your ownership of the E-mail and the license If you reset your password and manage to enter the E-mail you can use https://iristech.co/faq/how-to-request-ownership-of-trial-or-license/ To move the ownership of your license…
Iris suddenly expired
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Iris may suddenly expire for 2 reasons After your payment, you haven't entered your activation code To activate Iris after purchase see this https://iristech.co/faq/how-to-activate-iris/ Your Windows, macOS or Linux updated in the background and the unique identifier of your PC…
How to find my License
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To find your activation code register with the same E-mail that you used for the purchase on our User Panel Here is a small guide for the User Panel https://iristech.co/faq/user-panel/ This articles will also be helpful to you Moving Licenses…
Activating Iris Offline
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If you are not connected at all If you are not connected at all to the internet You can activate Iris offline Enter the activation code OfflineCode To do this Open Iris Enter this activation code: OfflineCode If you get…
How to Request Ownership of Trial or License
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When you Register into the User Panel you can see all your Trials and Licenses from the menus If you don't some or all of your Trials and Licenses the reason is That you have bought your Iris License with…
Finding older versions
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One of our licensing options is called Lifelong for 1 version and thanks to it we can offer our software at really reasonable prices with subscription and still support the development. If you, however, change your PC or reinstall Iris…
Paid but still asking me to purchase
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Thanks for your purchase and for supporting our work :) After you pay you will receive an E-mail with an activation code. Example You need to enter this code in the app in order to activate it. To do this…
Moving Licenses
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If you change or reinstall your PC, or reinstall Iris and you get this message after trying to activate Iris: "Code is already used" "You already used the code on another machine" You can free your code from the old…
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