Licensing FAQs

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March 3, 2020
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Iris suddenly expired

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Iris may suddenly expire for 2 reasons After your payment, you haven't entered your activation code To activate Iris after purchase see this https://iristech.co/faq/how-to-activate-iris/ Your Windows, macOS or Linux updated in the background and the unique identifier of your PC…

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Licensing FAQs


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March 3, 2020
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How to find my License

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To find your activation code register with the same E-mail that you used for the purchase on our User Panel Here is a small guide for the User Panel https://iristech.co/faq/user-panel/ This articles will also be helpful to you Moving Licenses…

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Licensing FAQs


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February 26, 2020
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Activating Iris Offline

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If you are not connected at all If you are not connected at all to the internet You can activate Iris offline Enter the activation code OfflineCode To do this Open Iris Enter this activation code: OfflineCode If you get…

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Licensing FAQs


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February 21, 2020
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Finding older versions

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One of our licensing options is called Lifelong for 1 version and thanks to it we can offer our software at really reasonable prices with subscription and still support the development. If you, however, change your PC or reinstall Iris…

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Licensing FAQs


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February 21, 2020
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Paid but still asking me to purchase

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Thanks for your purchase and for supporting our work :) After you pay you will receive an E-mail with an activation code. Example You need to enter this code in the app in order to activate it. To do this…

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Licensing FAQs


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February 21, 2020
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Moving Licenses

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If you change or reinstall your PC, or reinstall Iris and you get this message after trying to activate Iris: "Code is already used" "You already used the code on another machine" You can free your code from the old…

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Licensing FAQs


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November 4, 2019
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Re-activating Lifelong without updates codes

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If you’ve bought the basic Iris license without updates the code also attaches to the specific version you first used after activating. There is a difference between the cheaper Iris Pro license and the Iris lifelong license The Iris Pro…

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Licensing FAQs


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November 4, 2019
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Revoking license

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To revoke your license you can register with the email connected to your license in our User Panel here - User Panel. After you register in Licenses -> Move license -> enter the activation code and it will be revoked.…

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Licensing FAQs


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November 4, 2019
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How to move Iris to a different device?

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When you need to reinstall your device or Iris, or you’ve changed the device you have to revoke your code in order to be able to use it again. That’s because when you use the code on a certain machine…

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Licensing FAQs


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November 4, 2019
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How to activate Iris?

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How to find my License After you pay for Iris you should receive a confirmation email that contains an activation code. Example You can also find your code by registering into our User Panel with the same E-mail that you…

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Licensing FAQs