How to cancel PayPal subscription

  • We can’t cancel your subscription automatically
    • We don’t know your subscription id or debit/credit card info
    • PayPal does this
  • You need to cancel it from the PayPal interface
  • To change or cancel your agreement with Iris Technologies EOOD
    • Log into your PayPal account
    • Try this direct link to cancel your subscription
    • If the direct link doesn’t work Go to Profile, and click Account Settings
    • Now from the left menu choose Money, banks and cards

    • From the Automatic payments section select Set Automatic Payments

    • This will open the My preapproved payments screen

      • Here you can see all your active subscriptions
      • An active subscription is this which says Active under the status
      • Click on the subscription that you want to cancel
    • When the Subscriptions details window open Cancel the subscription
    • Now the subscription is canceled
    • If these steps doesn’t work
      • Try to go to your Profile, and click My money
        • Update your agreement in the β€œMy preapproved payments” section

      • Try going to Tools, All tools and search there
      • You can also see the button and tutorial here
      • Call PayPal or E-mail them for help
        • This depends on the PayPal UI and honestly, there is nothing we can do to make it easier to Unsubscribe

Video tutorial

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