How to cancel PayPal subscription

• We can’t cancel your subscription automatically
  • We don’t know your subscription id or debit/credit card info
  • PayPal does this
• You need to cancel it from the PayPal interface
• To change or cancel your agreement with Iris Technologies EOOD
  • Log into your PayPal account
    • http://paypal.com/
  • Try this direct link to cancel your subscription
    • My Preapproved payments
  • If the direct link doesn’t work Go to Profile, and click Account Settings

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  • Now from the left menu choose Money, banks and cards

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  • From the Automatic payments section select Set Automatic Payments

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  • This will open the My preapproved payments screen

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    • Here you can see all your active subscriptions
    • An active subscription is this which says Active under the status
    • Click on the subscription that you want to cancel
  • When the Subscriptions details window open Cancel the subscription
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  • Now the subscription is canceled
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  • If these steps doesn’t work
    • Try to go to your Profile, and click My money

      • Update your agreement in the “My preapproved payments” section

    • Try going to Tools, All tools and search there
    • You can also see the button and tutorial here
      • https://iristech.co/license-unsubscribe/
    • Call PayPal or E-mail them for help
      • This depends on the PayPal UI and honestly, there is nothing we can do to make it easier to Unsubscribe

Video tutorial

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