How to cancel PayPal subscription

  • We can’t cancel your subscription automatically
    • We don’t know your subscription id or debit/credit card info
    • PayPal does this
  • You need to cancel it from the PayPal interface
  • To change or cancel your agreement with Iris Technologies EOOD
    • Log into your PayPal account
    • Try this direct link to cancel your subscription
    • If the direct link doesn’t work Go to Profile, and click Account Settings
    • Now from the left menu choose Money, banks and cards

    • From the Automatic payments section select Set Automatic Payments

    • This will open the My preapproved payments screen

      • Here you can see all your active subscriptions
      • An active subscription is this which says Active under the status
      • Click on the subscription that you want to cancel
    • When the Subscriptions details window open Cancel the subscription
    • Now the subscription is canceled
    • If these steps doesn’t work
      • Try to go to your Profile, and click My money
        • Update your agreement in the β€œMy preapproved payments” section

      • Try going to Tools, All tools and search there
      • You can also see the button and tutorial here
      • Call PayPal or E-mail them for help
        • This depends on the PayPal UI and honestly, there is nothing we can do to make it easier to Unsubscribe

Video tutorial

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  • Hi, I subscribed to Iris half an year ago and I decided to buy it ffor a lifetime. However, there is a problem with me unsubscribing from the subscription. Did it through revolut, also tried using the user panel but it does not even give me the option to claim my license. Overall I am lost Somebody who had a similar situation or has any ideas on how to cancel the subscription?