How to find which E-mail I have used for my PayPal purchase

  • We can’t find a purchase made from a different e-mail address which you also don’t know
  • We can find purchases by
    • Transaction ID
    • Subscription Profile ID

Find which E-mail I have used for my PayPal purchase

  • All licenses and activation codes are connected to the E-mail that you used for the purchase
  • To find the E-mail that you used for the purchase you can
    • Check your Inbox
      • Search for E-mails like
        • For 1-time payments
          • Receipt for Your Payment to Iris Technologies EOOD
        • For subscriptions
          • You set up an automatic payment profile to Iris Technologies EOOD
          • You sent an automatic payment to Iris Technologies EOOD
      • In the e-mail, you can see which e-mail you used for the purchase
    • Call PayPal and ask them
    • Log in to your PayPal account and see your E-mail

After you have found your E-mail that you used for the purchase you can log in to our User Panel and from there

  • Find your activation codes
  • Move your licenses
  • Download the app you have paid for

See also

Answers also

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