User Panel -> My Licenses page columns explanation

  • In the User Panel on the My Licenses page, there are different columns

  • This is an explanation of what the values in these columns mean
  • The columns are
    • Product name
      • Example: Iris, Iris mini, Vision, Magicomplete
      • This is the name of the product for which the Activation code is
      • You can use the activation code only on this product
    • Activation code
      • Example: CODE
      • This is the activation code for the product
      • You activate the code by entering it into the app after you download and install it
    • Version
      • Example: 1.2.0
        • This is the version of the product on which the code was used
        • In order to activate the code again, you need the same version
        • You can download your this version from our archive at
        • Or by clicking the button from Actions column

        • This is the cheaper option – Lifelong without updates
      • ALL
        • This means that you can use the code on all versions of the Product name
        • This is the more expensive option Lifelong with future updates
      • NOT_SET
        • This means that the code is not used yet and you can download the latest version of the Product name
        • You can also download the latest version from the website or from the Actions column

    • Expires on
      • Example: 2020-08-24 18:57:53
        • This is the date on which the Activation code will expire and your Product name will stop working
        • Note that when you have a subscription this will update automatically on every billing date (monthly, yearly, etc)
      • NEVER
        • This means that the code will never expire
        • This is when you have Lifelong without updates or Lifelong with future updates
    • Status
      • Already used
        • Your code is used on some PC and if you want to use it on a new PC you need to move it
        • To move your code click Move to another PC

      • Not used
        • This means that the code if not used on another PC and you can use it again on a new PC
        • Just download the version of your product if it’s connected to a version

        • Or the latest version if it says NOT_SET or ALL on the version column

    • Actions
      • Download this version
        • If you have bought Lifelong without updates you can download the version which your code is connected to with this button

      • Download APP
        • If you have bought Lifelong with future updates or your code is this not used you can download the latest version of the app and use your code

      • Move to another PC
        • If you have already used your code you can move it to a new PC with this button

Answers also

  • I typed the code into my user panel, but there is no option button to move the license to another computer
  • It also doesn’t say the version that I bought, so I’m not sure which version to download
Posted February 24, 2020  ·  Last modified February 24th, 2020