both monitors go red when iris on

0 votes
asked Oct 31 by mj (120 points)

This issue has only just started, I've been using Iris for at least a year I think. Iris, when on, now causes both my monitor screens to go bright red.

Imac retina 5k AMD Radeon R9 graphics card (don't know if that helps)

I can't attach screenshot :(


1 Answer

0 votes
answered Oct 31 by valeksa (2,280 points)
Hi Mj,

It sounds to me you have Sleep type on

Open the Iris program and change the settings to your preferred ones

Refer to our user guide for what the different settings are for:
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