FAQs

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June 19, 2020
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Why Iris is detected as Virus

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We have written to most antivirus companies and Iris is whitelisted If some antivirus program detects Iris as virus write to them that it's false positive You can check Iris with VirusTotal to see that it's not a virus The…

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Problems FAQs


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May 31, 2020
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Tips for Healthy Eyes – Eye pain, Eye strain, Dry eyes recommendations

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Here are the best tips for healthy eyes and how to fix your eye problems Use Iris or similar software for blue light reduction and brightness without flicker Don't use eye drops They are addicting and your eyes stop to…

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Problems FAQs


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May 31, 2020
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How do I know if Iris is working

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When Iris is working your screen should be more yellow/orange/red depending of the time of the day See this https://iristech.co/blue-light-filter-test/ Here are steps to fix Iris if the effect is not working https://iristech.co/faq/iris-effect-not-working-on-windows/ https://iristech.co/faq/fix-iris-flashing/ https://iristech.co/category/faqs/iris-faq/iris-problems-faqs/ Answers also Iris effect is…

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Problems FAQs


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May 24, 2020
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Iris and Fullscreen Games

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Iris should work with most fullscreen games If Iris doesn't work with a fullscreen game you have 2 options Try to switch between high and low-level color API https://iristech.co/faq/iris-effect-not-working-on-windows/ Make the game in Windowed mode For example, this is how…

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Problems FAQs


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May 21, 2020
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Licensing on dual-boot machine

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You need to buy a license for each OS Sometimes your code will work on both machines because the identification we use (hard drive id, processor id, mac address, etc) is the same Try to enter the code on the…

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Licensing FAQs


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May 17, 2020
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Iris and Location Privacy

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Iris doesn't collect any info The location check is approximate and it's done based on IP and we do not collect them also There is one call to check the license and one call to make +1 of the times…

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Features FAQs


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May 17, 2020
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Getting giveaway code back after changing PC

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You can only get your giveaway code back if it was connected to your E-mail Basically downloaded Iris at the time of the giveaway from our website and entered your E-mail You can do this from the User Panel Otherwise,…

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Licensing FAQs


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May 17, 2020
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Iris for Linux problems

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The Linux version of Iris is tricky to make for all distros because they constantly change the kernel and it's not backward compatible Sometimes you just need to download the correct .so files and place them in the libs folder…

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Problems FAQs


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April 28, 2020
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Control Iris via Script or Command line

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You can control Iris programmatically via URL scheme like these: iris://type-sleep You can also use the Magic links API https://iristech.co/api/iris/type-sleep The Magic links API will display a page if you don't have Iris installed All hidden features are supported https://iristech.co/iris-hidden-features/…

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Developers FAQs


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April 25, 2020
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No access to my old E-mail that I used for the purchase

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There is no way for us this way to verify your ownership of the E-mail and the license If you reset your password and manage to enter the E-mail you can use https://iristech.co/faq/how-to-request-ownership-of-trial-or-license/ To move the ownership of your license…

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Licensing FAQs


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