FAQs

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February 23, 2021
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Iris not working immediately after Unlock

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If Iris doesn't work for several seconds after you Unlock your PC or MacBook You can increase the update interval of Iris to be faster The reason for this is because the operating system disables the effect when you lock…

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Problems FAQs


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January 20, 2021
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App is too Big on the screen

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If the app is too big on the screen you can use the hidden features to change the size of the window https://iristech.co/iris-hidden-features/#set-ui-scale Use the set ui scale hidden features as this set ui scale to 0Β - Iris will automatically…

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Problems FAQs


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December 19, 2020
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How to upgrade from Iris mini Pro to Iris Pro

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If you have bought Iris mini Pro but want to upgrade to Iris Pro and pay only the difference Request a refund via PayPal for your Iris mini Pro purchase Buy Iris Pro from our website If you have bought…

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Payments FAQs


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June 19, 2020
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Why Iris is detected as Virus

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We have written to most antivirus companies and Iris is whitelisted If some antivirus program detects Iris as virus write to them that it's false positive You can check Iris with VirusTotal to see that it's not a virus The…

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Problems FAQs


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May 31, 2020
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Tips for Healthy Eyes – Eye pain, Eye strain, Dry eyes recommendations

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Here are the best tips for healthy eyes and how to fix your eye problems Use Iris or similar software for blue light reduction and brightness without flicker Don't use eye drops They are addicting and your eyes stop to…

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Problems FAQs


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May 31, 2020
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How do I know if Iris is working

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When Iris is working your screen should be more yellow/orange/red depending of the time of the day See this https://iristech.co/blue-light-filter-test/ Here are steps to fix Iris if the effect is not working https://iristech.co/faq/iris-effect-not-working-on-windows/ https://iristech.co/faq/fix-iris-flashing/ https://iristech.co/category/faqs/iris-faq/iris-problems-faqs/ Answers also Iris effect is…

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Problems FAQs


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May 24, 2020
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Iris and Fullscreen Games

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Iris should work with most fullscreen games If Iris doesn't work with a fullscreen game you have 2 options Try to switch between high and low-level color API https://iristech.co/faq/iris-effect-not-working-on-windows/ Make the game in Windowed mode For example, this is how…

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Problems FAQs


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May 21, 2020
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Licensing on dual-boot machine

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You need to buy a license for each OS Sometimes your code will work on both machines because the identification we use (hard drive id, processor id, mac address, etc) is the same Try to enter the code on the…

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Licensing FAQs


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May 17, 2020
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Iris and Location Privacy

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Iris doesn't collect any info The location check is approximate and it's done based on IP and we do not collect them also There is one call to check the license and one call to make +1 of the times…

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Features FAQs


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May 17, 2020
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Getting giveaway code back after changing PC

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You can only get your giveaway code back if it was connected to your E-mail Basically downloaded Iris at the time of the giveaway from our website and entered your E-mail You can do this from the User Panel Otherwise,…

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Licensing FAQs


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