Payments FAQs

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December 19, 2020
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How to upgrade from Iris mini Pro to Iris Pro

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If you have bought Iris mini Pro but want to upgrade to Iris Pro and pay only the difference Request a refund via PayPal for your Iris mini Pro purchase Buy Iris Pro from our website If you have bought…

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Payments FAQs


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March 3, 2020
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Alternative to Pay with Debit/Credit card instead of PayPal

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If you want to pay with Debit/Credit card instead of PayPal you can do this from https://iristech.co/buy-2checkout/ We don't have an option to buy a subscription with Debit/Credit card If you want to pay with PayPal you can do this…

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Payments FAQs


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February 25, 2020
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How to cancel PayPal subscription

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Related pages https://iristech.co/license-unsubscribe/ https://iristech.co/faq/how-to-cancel-a-subscription/   We can't cancel your subscription automatically We don't know your subscription id or debit/credit card info PayPal does this You need to cancel it from the PayPal interface To change or cancel your agreement with…

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Payments FAQs


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February 25, 2020
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Switch from Monthly to Annual Subscription

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To change from Monthly to Annual subscription Cancel your monthly subscription From the PayPal menus Buy annual subscription from our Buy subscription page https://iristech.co/buy-subscription/ https://iristech.co/faq/switch-from-monthly-to-annual-subscription/ Answers also How to switch from monthly to an annual subscription How do I go…

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Payments FAQs


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February 24, 2020
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How to find which E-mail I have used for my PayPal purchase

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We can't find a purchase made from a different e-mail address which you also don't know We can find purchases by Transaction ID Subscription Profile ID Find which E-mail I have used for my PayPal purchase All licenses and activation…

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Payments FAQs


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February 22, 2020
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Getting a company Invoice for your Purchase

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We give invoices only for purchases of above $1000 If you want to get an Invoice for your purchase please send to us: The PayPal or 2checkout receipt with visible Transaction id Name of the product Price Company name Company…

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Payments FAQs


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February 21, 2020
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Iris for Several PCs

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For PCs If you have several PCs and want to buy Iris for all of them with a discount, we have an offer 1 month for 5 PCs on the Buy Subscription page. Select the package 1 Month, 5 PCs…

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Payments FAQs


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November 4, 2019
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How to buy Iris?

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Iris has a 7-day trial. If you wish to use it further you can buy it (and support us) or invite friends (see Discounts -> Friend invites section for this). Iris Mini is free to use and has no trial…

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Payments FAQs


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November 4, 2019
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Getting a Refund

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How to get a refund Just open a case in PayPal. We refund all PayPal cases but it takes a week or two don't worry. Also if you have a subscription cancel it https://iristech.co/faq/how-to-cancel-paypal-subscription/ If you’ve made a mistake when…

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Payments FAQs


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November 4, 2019
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How to buy Iris Mini Pro?

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You can buy Iris mini Pro from this link: https://iristech.co/buy

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Payments FAQs


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