Moving Licenses

If you change or reinstall your PC, or reinstall Iris and you get this message after trying to activate Iris:

“Code is already used”

“You already used the code on another machine”

You can free your code from the old machine by registering in the User Panel

  • From here you can manage all your codes
  • Make sure you register with the same E-mail that you used for the purchase

When the Status of the code goes to Not used after you click Move to another PC you can use your code again 🙂

Re-activating Iris

Moving your License

Answers also

  • Code is already used
  • You already used the code on another machine
  • Moving licenses
  • I got a new pc and installed Iris, then there was a problem with it and have another one. Getting a message that code CODE is used. Do I need a new code?
  • How do I re-activate it on my computer
  •  I had purchased Iris Pro and I recently got a new computer. Is there a way that I can transfer my account
  • Can I reset the code and allow me to enter the code again
  • My older device is broken
  • Can I reactivate Iris on a new device
  • My hard drive crashed and I need to reinstall Iris on my new one
  • My laptop crashed, how to get Iris on the new one
  • I’ve purchased a Pro membership but have a new computer
  • After installing Iris on the new computer the activation code does not work
  • I am only using this one computer, can I be sent an activation code that works
  • I need to move the below license to a different computer but did not manage to make it
  • I clicked the “Revoke License” button below, and use the code to activate Iris on my new computer, but I got an error message that the code has been used somewhere else
  • I had to reinstall Iris again but get the message that “You have already used this code with other version of Iris. Download and use the old version again or buy new activation code.”
  • Hi, Whenever I change machine I’m unable to use my license, can I please get a fix for this
  • I had to reset my computer & tried to reinstall Iris but the activation code no longer works. The prompt says I need to install the older version but I can’t find where that is on your website
  • I have changed the computer, and now it cannot be activated. Could you please help to reset the activation times
  • Could you please tell me which version I activated before
  •  I have a new computer that doesn’t recognize my Iris account. Tech-wise, how do I go into Iris and tell it that it’s me just with a different computer
  • I have the same problem of the subscription being for 2 PCs at the same time
  • Trying to use code CODE. It’s saying I need to download an older version. How do I do that
  • I would like my subscription to iris to continue, but I have changed the computer and I would like iris to work on this one now. Please can you send me the code to put into my new laptop
  • I purchased the Iris Pro. It says lifetime duration. However, it is telling me that it is expired. Could you please help clarify why that is the case and how I can start using it again
  • I also tried the revoke license function but it doesn’t seem to be working
  • I recently upgraded my work PC that I was using this subscription for.  Is it possible to transfer this license to my new PC
  • I had to change laptop,but saved my old data,but now Iris stopped functioning,as it expired
  • i have tried to reboot throughout my previous code but to no avail
  • Hi, I purchased the “lifelong” version of Iris for x on January 14, 2020. However, my version lasted for a short time, and then I received a message that it had expired. I paid with a PayPal account. Please check your records and send me the version that I paid for
  • I’ve been a user of Iris Pro for a few months but a few days ago my computer and email got hacked, I am rebuilding my PC but I can’t find the Iris Pro key
    My mail is stolen and I am unable to get it back
  • Hello, I have purchased a new pc.  When I try to use my activation code for Iris it says it has already been used on another machine.  I thought I could transfer the activation code?  How do I use the code to activate Iris on my new PC?  My code is
  • I bought iris and installed, but had to reset my hard disk. I dont know how to reinstall again (user name? password? procedure?)…can u halp please
  • I got a notification that my iris expired. I thought I had paid for it or is it just for the year
  • I have bought 3 activation codes over time & still can’t get it working on my new MacBook Pro. I tried revoking but it still didn’t work
  • Hello, I need to move a code between computers but I cannot see my codes in my account. I think I may have moved the codes trying to consolidate accounts but I don’t know what my login is. I’m paying $3.99 for multiple devices. can you let me know what the email is that has access to these codes
  • I have Iris on my work computer, am I able to use the same license on my person computer at home? My previous activation code was CODE
  • I had to erase my mac hard drive and go back from Catalina to Mohave operating systems because Catalina was not running my Adobe programs well so I am having to reinstall all my applications because after saving in Catalina it will not save anything once you erase your computer. So….can I reinstall your application on my computer
  • One of the two PCs with Iris on them has crashed,   I have a new PC and need to know how to use the license from the crashed computer on the new computer
  • Dear Iris, I had a lifelong subsciption to Iris but yesterday my computer crashed and the store installed a new harddisk and now the subscription is gone
  • I reset my PC OS. All apps has to be reinstalled. When I reinstalled Iris,it was not successful. Thre is a prompt that the activation code is used by others. But I only used it in this laptop. Please tell me what to do
  • преинсталирах Windows-a и сега не ми приема кода

E-mail answer

Iris suddenly expired

Re-install Iris on a new computer

See also