FAQ


List of all FAQs

What is Iris

Iris is a software for eye protection, health, and productivity in front of digital devices.

Read about the creator of Iris here: Creator

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Which Iris model is best for me?

This solely depends on how much you want to interact with the program and adjust your own settings.

If you want to have all the freedom in the world to make your own custom preset and have all the fun and cool Iris features, pick the regular Iris – it comes with a 7-day free trial and you can buy it after that (see How to buy Iris section).

If you don’t really want to hassle much and just want a couple of pre-made modes install Iris Mini – it’s a minimalistic version of Iris.

Iris Micro is the super small, super-fast, command-line version of Iris, it’s practically invisible.

Iris Vision is a software for the color blind.

For more information about each model refer to What features does Iris have section.

This is answer also to:
Which is the best model for me
What is the difference between models

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How to install Iris

You can click here to download Iris – it automatically detects your OS and should start the download.

You can also scroll down to see the instructions for installation:

For iOS click here – iOS

For Linux Ubuntu click here – Linux Ubuntu

For Windows 7 click here – Windows 7

For Windows 10 click here – Windows 10

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How to activate Iris?

After you pay for Iris you should receive a confirmation email that contains an activation code.

You have to enter that activation code into the program. See here for a visual guide – How to activate Iris.

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How to buy Iris?

Iris has a 7-day trial.

If you wish to use it further you can buy it (and support us) or invite friends (see Discounts -> Friend invites section for this).

Iris Mini is free to use and has no trial period.

License

For Iris Pro we have two lifetime licenses – one without future updates (you can only use it on the version you’ve installed at the time of your purchase) and one that comes with future updates (whenever a new version comes out you can switch to it) – check them out here – Buy Iris.

For Iris Mini we also have a lifelong license without updates – you can see it here – Buy Iris Mini.

If you don’t want to buy through PayPal you can buy through 2checkout with a debit or credit card – Buy with a card.

Subscription

We also have monthly and yearly subscriptions for 1PC or up to 5 devices that can be used for both Iris and Iris Mini – check them out here – Subscription.

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How to move Iris to a different device?

When you need to reinstall your device or Iris, or you’ve changed the device you have to revoke your code in order to be able to use it again.

That’s because when you use the code on a certain machine it ‘attaches to it’ and you need to ‘detach’ it so to speak.

You can write to us at contact@iristech.co to do it for you, or you can register in our user panel – see User Panel section for more information.

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Revoking license

To revoke your license you can register with the email connected to your license in our User Panel here – User Panel.

After you register in Licenses -> Move license -> enter the activation code and it will be revoked.

Then you need to enter the activation code into the new device – see How to activate Iris section.

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Finding older version

If you’ve bought the basic Iris license without updates the code also attaches to the specific version you first used after activating.

If you have to reinstall or move devices you need to download the same version you used before or your code won’t work.

To see what version you’re using go to Advanced settings in Iris -> scroll to the very bottom -> About menu.

Click here – Iris Changelog, to find an older version of Iris.

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Iris Pro Features

Iris has two views – Simple and Advanced.

In Simple view, you can choose from preset Modes and Types (read more about them in the Modes and Types section), see your location, turn on/off your rest timer and if you haven’t activated the Pro version you’ll also see a field to enter an activation code.

 

In Advanced view there are many settings you can manually adjust to fit your preferences. Here we will take a look at them all one by one. Additionally you can click on the blue ‘i’ button on the side of every menu to be redirected to a help page.

 

Blue light – From here you can adjust the amount of blue light emitted by your screen.

 

Color temperature – Adjust the temperature of the light emitted by your screen, additional to the blue light menu, the warmer the better.

 

 

Brightness – Adjust the brightness, make sure it’s appropriate for your environment.

 

Sleep – You can adjust specific values for blue light and color temperature for certain hours of the day/night.

 

Location – Add your location for the Automatic mode to know when is day and night.

 

Settings – From here you can select autosave for settings and turn on/off the low-level color API.

 

 

Timer – The timer makes sure you take breaks once in a while, you can change the duration between breaks, of breaks, and turn the timer on and off.

 

Manage monitors – From this menu, you can choose settings if you have more than one monitor connected to your computer.

 

Lightness – Lightness allows you to highlight (light-up) only a certain part of your screen.

 

Saturation – Adjust, turn on/off the saturation.

 

Transition – You can set the duration of different smooth transitions, some people like instant transition why others prefer the transition to be several hours.

 

Moon – There is a slight shift during the night depending on if it’s happening during a Full Moon or a New Moon. Iris takes that into account and automatically adjusts to it but from this setting, you can change and customize it the way you want it to be.

 

Screen effects – With Color Temperature you can lower the blue light, but with Screen effects you can apply more complex color effects to the screen.

 

Color scheme – You can select one of the color presets that control how the different values of Color Temperature and Brightness are displayed on the screen.

 

Fonts – You can choose different system wide font rendering, beautiful font rendering works with font smoothing and blurring which is bad for the eyes.

 

Magnification – You can magnify just a section of your screen, for example to see text better or when watching some youtube videos that aren’t full screen.

 

System – From here you can choose to hide the taskbar and start Iris on start-up.

 

Shortcuts – See the shortcuts for different settings to use Iris faster.

 

Color pausers – Color pausers are way to pause Iris color changes when certain programs are running. This is useful when you use programs like Photoshop and want to automatically pause Iris they’re running.

 

Timer pausers – Timer pausers are a way to pause the timer when certain programs are running. This is useful when you watch movies for example and don’t want the rest screen to appear and interrupt.

 

Mouse pausers – If you’ve chosen to use the software mouse or need to see the actual color of the mouse cursor you can pick certain programs that will pause the effects of Iris on the mouse.

 

Screen overlay – Screen overlay is special blue light reduction and chromotherapy filter.

 

Color triggers – The opposite of color pausers, you can add some programs to trigger a certain color change when turned on.

 

Artificial intelligence (AI) – You can enable some really nice features and innovations, some of them use the camera and are disabled by default.

 

Invite friends – From here you can invite friends, sync and re-check invitations. For more information on how to invite friends check out the Friend invites section.

 

Features – From this menu you can turn on and off different other menus – for example when you’re not using something and don’t want it to show up.

 

Hidden features – for information see Hidden features section.

 

Language – Change the language of the program. Is your language missing? Become a translator.

 

Debug – Information about your settings and device you can send to us in case of any problems.

 

About – You can see your software version from here.

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Iris Mini Features

Iris Mini is the minimalistic version of Iris. It doesn’t have a user interface, just a taskbar icon on which you can right-click and see the menu.

In the free version, you’ll see the three preset modes – Automatic, Manual and Paused (read more about them in the Modes and Types section).

In the Pro version, you can see additional settings for brightness and color temperature.

Read more about the Mini here: Iris Mini.

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Iris Micro Features

Iris Micro is the smallest Iris model – it’s literally just a command line.

Read more about it here: Iris Micro.

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Vision Features

Vision is a software for the color blind.

It’s free to use and has three presets – Deuteranopia, Protanopia and Tritanopia.

If you want you can also buy Vision Pro and make your own personalized mode.

Read more about Vision here: Vision.

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Modes and Types

Iris Pro has different Modes and Types in Simple view.

To learn more about what any of this means check out these two articles: “Mode” and “Type“.

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User Panel

You can register in our user panel here: Register to safe keep and manage your license.

In the side panel, you can see the Trials and Licenses menus.

To revoke your code and move your license to a new computer go to Licenses -> Move License -> enter the code and click on the button OR go to Licenses -> My licenses -> on the row of the license you want to move at the end there’s the same button you can click on to move the license.

If you want to connect your license to a different email or want to claim a license created by an admin as your own go to Licenses -> License is missing -> enter the activation code.

If the license was created by an admin it will automatically appear as claimed.

If it’s connected to a different email you will receive a confirmation mail in the email that the license is connected to.

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Affiliates

You can become an affiliate of Iris to support us and earn money at the same time.

After registering you’ll receive a unique link – when someone buys Iris through your link they’ll get a 10% discount and you’ll receive a 20% commission.

See how to become an affiliate here: Affiliates.

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Bulk deals

We also offer bulk deal discounts if you want to buy many licenses at the same time.

Contact us at contact@iristech.co and we’ll make you a personalized offer.

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Friend invites

You can invite friends and both of you will receive one month of Iris Pro free. You can invite as many friends as you want.

Check this article for more information on how to invite friends, sync invites, get your one month and in the newest version, you can also recheck your invitation: How to invite friends.

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Learn more about eye protection on our social media

We constantly upload articles with more information about protection tips, fun facts and new information.
Check out our blog here: Iris Blog
Facebook page: Iris Facebook
Instagram account: Iris Instagram

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Are you happy with Iris? Leave us a review!

If you’re satisfied with Iris, we would be really happy if you could leave us a review on our Facebook page here: Iris Facebook Or on Google Maps here: Iris Google Maps

It helps us build trust and show we’re trying to make a product that helps people. 🙂

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Still have problems? Contact us!

If you haven’t found an answer to your question or have a different problem you can contact us through the contact form here: Contacts

Mail us at contact@iristech.co

View the Q&A forum

Write in our Facebook forum

Write to us on Messenger

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How Iris Advanced Settings work?

Do you store Debit/Credit card information?

No, we don’t process the payments and we don’t store any debit or credit card information on our servers.

We do this because I know how important my own card information is for me and how often I don’t pay because I don’t trust the store enough to process my payment.

Iris payments go through PayPal or 2checkout and we just get a notification after payment to create your activation code and send it to your e-mail.

Your debit/credit card information is secure or at least as secure as PayPal or 2checkout websites are.

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Iris timer stays at 0 sec until work and what to do?

Sometimes I have noticed that Windows OS is bugging the timer events and Iris timer stops to work.

It stays at 0 sec until work.

I tried really hard to find the issue, but it happens when you lock and unlock your PC a lot without restart.

If this is the case try to restart your PC and Iris timer should start to work fine again.

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What is the difference between Iris mini, Iris and Iris micro?

Iris mini is something like Iris, but portable and with size of 10MB. It’s free, but has pro version with more options and hidden features for 7$ lifetime license. If you are not sure what to use, use Iris mini.

Iris is software for eye protection and it has many options and all the innovations I make. It’s size after installation can be more than 100MB, but this is normal. Use Iris if you are really serious about your health and play with the options. It’s free, but there are many advanced settings which can be purchased for 15$ lifetime license.

Iris micro is for programmers and people who understand the system and basically don’t like Iris. It’s really simple program for blue light reduction and software brightness which can be hacked a lot. It’s also free.

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I am using Windows 10. Considering switching to Firefox. If I do that after installing Iris, will there be a problem?

No, Iris is software that doesn’t depend on any browser.

It doesn’t matter if you use Chrome or Firefox or something else.

Iris works by changing the colors of the screen and this doesn’t depend on the browser.

Maybe if you change your hard disk or processor or LAN card or basically your computer you need to move your license from here:

https://iristech.co/license-revoke/

But in your case, everything should be fine 🙂

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How to start your own business with Iris

What if I want a refund?

We always refund money if something is not working or if you are just not happy with our product.

But please don’t use Iris for 5 years then suddenly decide that you want a refund.

Even in that case, I will probably refund everything you have paid for but will probably also remove your activation codes and block you from purchasing from us in the future.

We are all honest and good people which value your decision to trust us with your money so if something is not working or you are not happy with our product we will always refund all your payments.

I don’t want to tell 30-day or 90-day money back guarantee because it sounds stupid but we care and will return your money if you want at any time.

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I just purchased Pro on my Macbook and I’m wondering if i can use the App on my iPhone as well?

Yes, you can but Iris for iOS may be a little tricky for install.

See this page for more information on how to install Iris on iOS

https://iristech.co/iris-ios/

 

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I need to install my Iris Pro on my iPhone

You can do this from here

https://iristech.co/iris-ios

but Iris for iOS may be a little tricky to install. I am working hard to improve this.

Otherwise, Iris for Macbook and macOS should work great.

If you only own iPhone and are not happy or need refund write to me at daniel@iristech.co

 

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I’m not too computer saavy… Is iris hard to set up? Will I easily understand how to use it?

Iris works automatically by default so you don’t need anything to start to use it.

The only problem may be the activation and entering of the activation code.

I wrote a detailed article with pictures and video here

https://iristech.co/how-to-install-and-activate-iris

Basically, after payment, you get an activation code and you just need to enter it into the program and click activate.

I’m trying to make this even easier.

Maybe someone can help you with this and after this, it will work automatically and you don’t need any specific knowledge.

If you have any problems you can write to me at daniel@iristech.co

It may take me a couple of days to respond because I get a lot of e-mails but I do read and answer everything.

If it doesn’t work or you have any problem which we can’t solve I will refund you 🙂

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How Do I Install Iris?

You can install Iris from the homepage by clicking Download or directly from this link

https://iristech.co/install/

When you scroll down you will also see install instructions with images to help you install Iris.

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What is the difference between Iris mini and iris pro?

Hi John,
The Iris Mini is just a minimized version of Iris
Iris Pro is the paid version of Iris
You can check out the different models of Iris here:
https://iristech.co/models/

Valentina
Customer Communications Manager and Lead Marketing Specialist
Iris Technologies Ltd.

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How Much Does it Cost?

You can see the price of Iris from here

https://iristech.co/buy/

If you want to buy Iris you need to click the button of Iris Pro.

Iris mini is a different program that you can find here

https://iristech.co/iris-mini/

It’s again made by me but with the goal to be really small and minimalistic.

 

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How do I know if Iris is Installed?

The screen should be a little more orange during the day and a lot more orange during the night.

You should also have a Desktop and tray icon on your PC. The tray icon looks like this

And when you right-click it opens a menu

 

 

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What is the difference between Iris, Iris Mini and Iris Micro?

Iris is software for eye protection and it has many options and all the innovations I make. It’s size after installation can be more than 100MB, but this is normal. Use Iris if you are really serious about your health and play with the options. It can be purchased for 15$ lifetime license.

Iris Mini is something like Iris, but portable and with the size of 10MB. It’s free but has a Pro version with more options and hidden features for 7$ lifetime license. If you are not sure what to use, use Iris mini.

Iris Micro is for programmers and people who understand the system and basically don’t like Iris. It’s a really simple program for blue light reduction and software brightness which can be hacked a lot. It’s also free.

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What is the difference between Iris Pro and Iris Mini?

Iris Pro is the full version of Iris that has all the advanced settings and features like more advanced timer settings, brightness, blue light, monitor manager, color schemes, a font manager and much more.

Iris mini is a minimalistic version of Iris, it contains only the most basic features that will protect your eyes.

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How to stop timer?

There are two places where you can start/stop the rest timer.

In the Simple view at the bottom where it says Timer, you can choose from the fall-down menu off.

In Advanced view -> Timer -> Timer type -> choose Off from fall down menu.

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Do you store Debit/Credit Card information?

No, we don’t process the payments and we don’t store any debit or credit card information on our servers.

We do this because I know how important my own card information is for me and how often I don’t pay because I don’t trust the store enough to process my payment.

Iris payments go through PayPal or 2checkout and we just get a notification after payment to create your activation code and send it to your e-mail.

Your debit/credit card information is secure or at least as secure as PayPal or 2checkout websites are.

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Plenty of things already change the brightness of my screen. Why is Iris different?

Iris changes the color temperature of your display.

Natural light is more blue, while most artificial light (including candlelight) is warmer. Incandescent bulbs, which we’re all used to, become more red in tone when you dim them.

But newer LEDs and CFLs don’t – this includes the backlight on your monitor. If you’re a photographer, you’ve probably dealt with this, since pictures taken inside at night are always much more brown than photos outside.

Iris also changes your display brightness in an innovative way without PWM flickering.

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My monitor is blinking between the Iris setting and the regular blue light of my monitor?

You can check if you are running two versions of Iris (or another similar program) at the same time.

They may conflict with each other and this may be the cause of this problem.

If that’s not the case, you can try enabling the high-level API.

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What if I want a refund?

We always refund money if something is not working or if you are just not happy with our product.

But please don’t use Iris for 5 years then suddenly decide that you want a refund.

Even in that case, I will probably refund everything you have paid for but will probably also remove your activation codes and block you from purchasing from us in the future.

We are all honest and good people which value your decision to trust us with your money so if something is not working or you are not happy with our product we will always refund all your payments.

I don’t want to tell a 30-day or 90-day money-back guarantee because it sounds stupid but we care and will return your money if you want at any time.

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My cursor is blue on Windows. Why?

This happens when your video card displays use a “Hardware cursor”.
You can fix this by selecting “Use software mouse cursor” in Iris.

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Getting a Refund

If you’ve made a mistake when buying, would like to upgrade from a subscription to a license or from one license to another, or if you’re just not satisfied with the product you can send us your details to get a refund.

1. Write to us at contact@iristech.co via email or the contact form on our website.

2. Send us the following information
Email the purchase was made with (if you paid with PayPal, it’s the email connected to your device)
Transaction ID of the purchase (you can find it in your PayPal history when you click on the payment and get the information page shown on the screenshot)

Reason for wanting a refund – this helps us improve our software and services.

NB! Keep in mind that in PayPal transactions older than 180 days cannot be refunded.

3. Refunds take a few workdays to process so please be patient when requesting a refund.

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Is there a way for my Iris to turn on automatically at startup?

Iris has an option in the settings that allows it to start on startup

If you want to turn it on:
Advanced settings -> System -> Start Iris on Startup

You can see a step by step here:
https://iristech.co/system-page-help/

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How to cancel a subscription

If you want to cancel your subscription you can go to this page:
https://iristech.co/license-unsubscribe/
And follow the instructions.

After you click on one of the Unsubscribe buttons

You will be redirected to the PayPal login page

After you log in you will see a list of active occurring payments and have the choice to stop them.

NB! If you do not cancel your subscription this way the payments will continue even if you uninstall the program.

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How to add location

One of the features Iris has is that you can choose Automatic mode and based on your location, the program will determine whether it’s night or day and adjust your settings properly.

Some devices, however, don’t have a proper GPS system and thus Iris cannot figure out your exact location.

You can manually fix that by entering your coordinates in the program.

1. Go on Google and type down “My city my country coordinates”.

2. Open the Iris program and go to Advanced view and find the Location menu.

3. When you enter the menu you have to turn the Manual location slider to ON (the manual night duration slider is optional).


4. After the manual location is turned on, enter the coordinates you found on Google into the fields.


5. After that click on the Save and close button in the footer.

How to use the Debug Menu

One of the last menus in Advanced view in Iris is a menu called Debug.


In it you can find a wall of text that represents all the information about your Iris model, version, your device and OS, and all the settings you’re using.

This information is very important when reporting a problem – if you have any troubles with the software you can write to us at contact@iristech.co and it would be great if you could send us at least the first few parts of this Debug text so we have a basic idea of your system and can help you promptly.

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How to enable and disable features

In the Advanced view, there are a lot of menus with different features.
If you decide you don’t want to use any menu or feature you can disable it (or enable it if you want to use it instead).

You can do that from the Features menu in Advanced view.

Inside you can see a set of icons that represent every menu.

When you click on any icon you can toggle it on or off.

If the icon has a black background it’s turned on.

When the feature is off it won’t appear in Advanced view.

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How to hide the taskbar icon?

Advanced view -> System menu -> Uncheck Hide Taskbar icon on close

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How to have Iris start automatically on start-up?

Advanced view -> System menu -> Check start Iris startup

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How to use Iris with more than one monitor?

If you don’t see any changes on your second monitor go to Advanced view -> Settings menu -> uncheck Use low-level Color API.

Then go to Advanced view -> Manage Monitors and you can adjust the settings for each monitor.

Check this article for visual guide: “Manage Monitors Page

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How to reset settings?

Advanced view -> Settings menu -> Reset settings to default or Reset colors.

Or go into the Blue light and Color temperature menus and reset them from there.

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How to find Your Version

Basic Iris Pro licenses are connected to one version and sometimes you need to use an older version for your code.

We also often improve the software by releasing new versions that have resolved issues or added features.

Also when you need to report some kind of problem, it’s good to mention what version of Iris you’re using to our support team for faster help.

There are a few ways to find out your version.

UI

In the newer versions when you open the program you can see the version number in the lower right corner of the interface.

About menu

When you open the program go to Advanced view, scroll down and find the About menu.

Inside you can see information about your version and our software.

User Panel

You can register in our user panel here: https://iristech.co/custom-code/user-panel/pages/index.php

with the email that is connected to your purchase and license.

Then in Licenses -> My licenses you can see a list of your licenses with information including the version you’re using.

Download older version from here: https://iristech.co/iris-changelog/

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Plenty of things already change the brightness of my screen. Why Iris is different?

Iris changes the color temperature of your display. Natural light is more blue, while most artificial light (including candlelight) is warmer. Incandescent bulbs, which we’re all used to, become more red in tone when you dim them. But newer LEDs and CFLs don’t – this includes the backlight on your monitor. If you’re a photographer, you’ve probably dealt with this, since pictures taken inside at night are always much more brown than photos outside.

Iris also changes your display brightness in innovative way without PWM flickering.

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My cursor is blue on Windows. Why?

This happens when your video card displays uses a “Hardware cursor”.
You can fix this by selecting “Use software mouse cursor” in Iris.

use-software-mouse-cursor

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Want to contact us?